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L.L. Bean Report Card & Customer Reviews

Ratings Report Card*

L.L. Bean L.L. Bean

Rated by since 1998
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 9.1Customer Support
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 11, 2008

I hate browsing on the Bean website. It is too complicated to browse a single category--it requires too many "clicks" to see the entire category (i.e., jackets and coats). If I click on "women's outerwear", the next screen should provide a "view all" option--not require me to narrow the categories again and again. The products are great and the... More
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Dec 11, 2008

Good site had what we needed.I figured tht I had written enough I use very few words. Thank You
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Dec 11, 2008

I've always enjoyed LL Bean products, so I tried online. It was an excellent experience and, as always, I'm very happy with what I ordered.
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