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The Home Depot Report Card & Customer Reviews

Ratings Report Card*

The Home Depot The Home Depot

Rated by 100,000 customers since 2000
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 83% 88% 88%
Neutral 11% 8% 8%
Negative 6% 4% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 06, 2009

We were very pleased with price and availability of item purchased. Item received in new condition. Very pleased with quality of product.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Dec 05, 2009

The transaction did not complete due to banking issues. Once this was resolved, the transaction did not complete throught my bank for several days. Several days later, the shipping company delivered my purchase. The doorbell rang at 9 pm.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Dec 02, 2009

I ordered the product on November 19th. Didn't receive it until December 2nd. Order status kept saying routing. No explanation of what that means. Glad I ordered it early as it is a Christmas gift.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 01, 2009

I already had one of these items, i bought one for my mother in law.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 28, 2009

Great product, and delivered more timely than I expected.
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