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Newegg.com Report Card & Customer Reviews

Ratings Report Card*

Newegg.com Newegg.com

Rated by 100,000 customers since 2001

  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 92% 98% 96%
Neutral 2%
Negative 8% 2% 2%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Dec 15, 2009

Fragmented order. Majority of goods were recv'd in a timely fashion. 1 item apparently drop shipped, over a week late. CustService is nonexistent. Comments directed towards 3rd party purchases: CablesToGo, I'll just go direct next time. Thx - TD
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 14, 2009

The delivery was quick and it was so easy to track online.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 14, 2009

PackGE RECEIVED WITH TOP OF BOX TAPE SEAL CUT OPEN THE ENTIRE LENGTH OF THE BOX. HELD TOGETHER BY 2 PLASTIC STRAPS. WE WON'T KNOW UNTIL CHRISTMAS DAY IF THERE IS A PROBLEM WITH THE TV. WANTED TO ALERT YOU TO THIS PACKING BOX CONDITION. ALERTED DRIVER/
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 11, 2009

Excellent service and good prices.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Dec 08, 2009

Received an email that my order was shipped and would arrive on 11/3. On 11/3 I checked with UPS and was told it was never ordered to be picked up at newegg. I contacted newegg ad my order was shipped that evening.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 04, 2009

Delivery was a day or two later than expected, but it was over a holiday weekend so can't complain. The price was right and the items work great. Thanks.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Dec 04, 2009

Have not opened the box of the 32" TV. Surprise for Christmas.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 03, 2009

TV was perfect. double boxed which was great. best price by far. awesome job newegg
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 27, 2009

Problem free shopping.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 26, 2009

New Egg rocks
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